Contrary to expectations, the iOS and Android apps with the most crashes aren’t those signed by small developers. In fact, the top is dominated by the most popular apps, with the large number of users guaranteeing that bug-triggering scenarios occur frequently.
According to the top ranking by Uswitch research, there is a direct correlation between the popularity of apps and the average number of reported crashes. They analyzed the most popular apps and ranked them by the number of crashes reported per million downloads in a given month, as well as by more tangential evidence, such as user reports and ratings or Google searches reporting a crash for that app:
With a long history of changes adding complexity to the code used, the Facebook client is notorious for its high memory and battery consumption. But the app developed by Mark Zuckerberk’s company gets another unwanted accolade, with the client for the Facebook network documented to have the highest frequency of outages among the usual apps found on Android or iOS devices. Important to know, both crashes triggered by bugs menifested in the installed app’s code and disruptions induced by server-side issues, of which Facebook Network is no stranger, are taken into account.
Somewhat surprisingly, the second most unstable app is a Google “star”. Counted with the most downloads among the company’s apps, YouTube is so popular and indispensable that users are alarmed by even the smallest disruptions, hence its perhaps undeserved ranking.
Especially after the massive layoffs at the behest of Elon Musk, the Twitter app has seen a steep rise in the number of crashes and problems reported by users. On average, 195 problems are reported for every one million monthly downloads, the lowest of all popular apps examined.
The methodology used by Uswitch also allows the identification of those applications with a much lower frequency of occurrence of disruptions. Of these, the Zoom videoconferencing solution is considered one of the most stable applications to use on mobile, with developer Microsoft taking all sorts of measures to prevent problems caused by slow internet connections.